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Operations & Management

Run the business side, seamlessly

Finance, HR, procurement, facilities, and integrations — everything needed to keep a healthcare facility running smoothly behind the scenes.

Finance

Finance & Revenue

Billing & Revenue Cycle

Generates GST-correct invoices for every department automatically. Insurance desk handles pre-authorization and claim processing so your billing team focuses on collections.

Good for: Billing Manager, Insurance Coordinator, CFO
Works with: All clinical modules, Accounts, General Ledger

General Ledger

Full double-entry accounting with chart of accounts, journal entries, P&L, and balance sheet. Budget variance tracking and fixed asset depreciation included.

Good for: Accountant, CFO
Works with: Billing, Accounts Payable, Payroll, Procurement

Accounts Payable

Tracks vendor payments, tax management, bank reconciliation, and petty cash. Vendor invoice processing with ageing reports to stay on top of payables.

Good for: Accountant, Finance Manager
Works with: General Ledger, Procurement

Payroll

Processes salaries with all statutory requirements calculated automatically. Payslips generated and sent to employees. Leave balances integrate directly so no manual adjustments are needed.

Good for: HR Manager, Accountant, Finance Team
Works with: HR & Workforce, General Ledger
Operations

Operations & Facilities

Dietary & Nutrition

Meal orders flow from clinical modules to the dietary department automatically. Menus, tray assembly, production lists, and wastage tracking — managed in one place.

Good for: Dietitian, Canteen Manager
Works with: IPD, OPD

Procurement & Inventory

From purchase requisitions to goods received notes — the entire supply chain in one workflow. Reorder alerts and vendor management keep stock levels right.

Good for: Purchase Manager, Store Keeper
Works with: Pharmacy, Accounts Payable, General Ledger

Support Services

Housekeeping, linen, sterilization cycles, biomedical equipment maintenance, and ambulance tracking — managed centrally so nothing falls through the cracks.

Good for: Facilities Manager, Housekeeping Team
Works with: IPD, OT, Procurement

Compliance & Quality

NABH accreditation checklists, infection surveillance, hand hygiene audits, and audit logging — built into daily workflows, not a separate annual exercise.

Good for: Quality Manager, Infection Control Nurse, Admin
Works with: All clinical modules, IPD, Lab
Platform

People & Platform

HR & Workforce

Employee directory, attendance, leave, shift rostering, and performance reviews. Self-service portal lets staff apply for leave and download payslips.

Good for: HR Manager, Department Head, All Staff
Works with: Payroll, General Ledger

Patient Engagement

Appointment reminders via messaging, patient feedback collection, and relationship management for corporate accounts and referral networks.

Good for: Front Desk, Marketing, Patient Relations
Works with: OPD, Billing

Platform & Integration

Connect with national health networks, lab analyzers, imaging systems, payment processors, and third-party systems. Multi-branch and multi-organization support.

Good for: IT Admin, CIO, Implementation Team
Works with: All modules

Reporting & Analytics

470+ pre-built dashboards across clinical, financial, and operational metrics. Custom report builder with drill-down capability. Data export to Excel and PDF.

Good for: Admin, CFO, Department Heads
Works with: All modules

Management Dashboards

Business insights for every role

From front desk to finance, every operations role gets the data they need to make better decisions faster.

Front Desk Hub

Your receptionist can register a patient, check appointments, and raise a bill without switching screens — everything lives in one view.

Appointment calendar, walk-in queue, patient search, billing shortcuts

Accountant Hub

Your accountant starts every morning with an accurate picture of yesterday's collections, outstanding payments, and items to reconcile.

Daily collections, AR summary, pending payments, reconciliation status

Admin Dashboard

Your hospital administrator sees the full picture — bed occupancy, today's revenue, staff attendance, and department performance.

Census overview, revenue metrics, staff attendance, department KPIs

HR Hub

Your HR manager tracks leave requests, attendance trends, and pending appraisals — all from a single consolidated view.

Leave requests, attendance summary, staff directory, payroll status

Procurement Hub

Your purchase manager sees pending requisitions, low-stock alerts, and vendor payment schedules — prioritized by urgency.

Purchase requisitions, stock alerts, vendor payments, GRN pending

See how operations teams use Bio Ecko

We'll show you how billing, HR, procurement, and management teams get better insights and save time.

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