Verify
1
Patient payer and policy details are captured
BioEcko stores policy, payer, corporate, package, and contact context.
- Roles
- Admissions, TPA desk
- Surface
- Insurance workspace
- Outcome
- The cashless path starts cleanly.
← Journeys
Journey · Pre-auth to settlement
Insurance claim
Eligibility, pre-auth, document pack, claim submission, denial follow-up, and payment reconciliation.
BioEcko Surface
Insurance claim Board
Patient payer and policy details are capturedVerify
Clinical and estimate documents are assembledPre-auth
Changes during stay update payer communicationEnhance
Claim submission and payment reconciliation completeSettle
Role actions are explicitSystem work is visibleFinal outcome is measurable
Walkthrough
Follow the patient, staff, system, and outcome
Each step explains who acts, which BioEcko surface they use, what the system does behind the scenes, and what becomes easier at the end.
Pre-auth
2
Clinical and estimate documents are assembled
BioEcko pulls notes, diagnosis, estimate, documents, and payer status together.
- Roles
- TPA desk, doctor, billing
- Surface
- Pre-auth pack
- Outcome
- Fewer repeated document chases.
Enhance
3
Changes during stay update payer communication
Enhancement, query, approval, denial, and discharge amount states are tracked.
- Roles
- TPA desk, billing, doctor
- Surface
- Claim tracker
- Outcome
- The team knows what is pending.
Settle
4
Claim submission and payment reconciliation complete
BioEcko keeps AR, denials, deductions, and follow-ups visible.
- Roles
- Billing, accounts
- Surface
- RCM dashboard
- Outcome
- Finance is not surprised at month-end.
Final outcome
Eligibility, pre-auth, documents, claim, query response, and settlement stay visible until the payer cycle closes.
A product demo should follow your real journey.
Pick the journey that most often breaks in your facility. BioEcko will show that chain end to end rather than hiding behind a module checklist.